Department：Front Office Position:Agent-Front Desk Salary：12500MOP Requirement：Certificate holder in Hospitality or related disciplines;Relevant experience of Front Office in the Hotel Industry will be an advantage；Initiative,organized and detail-oriented；Outgoing and approachable；Good command of both written and spoken English,Cantonese and Mandarin. Responsibilities:Greets and ensures that all guests are assisted at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity;Performs check-in,check-out and room change procedures and ensures all data are entered completely into the Hotel Systems;Assists guest with currency exchange;Ensures guest satisfaction during the shift.